Good questions.
Clear answers.
Find out more about our services, preparing for a clean and requesting a quote.
What cleaning services do you offer?+
We provide commercial, medical, bond, pre-move, DVA home and residential cleaning services across selected Perth areas. The exact scope depends on the property and the service booked.
How do I get a quote?+
Complete our quote form with the property details, required service, preferred date and photos where relevant. We may contact you for more information or recommend a site visit before confirming the quote.
Do you bring your own equipment and products?+
Yes. We bring suitable cleaning products and commercial-grade equipment for the agreed service unless the quote states otherwise.
Do I need to be at the property?+
Not always. Safe access can be arranged before the booking. Please provide access, alarm and parking instructions through an agreed secure channel once your booking is confirmed.
How long will the clean take?+
Timing depends on the property size, condition, access and approved scope. We provide an estimate where possible, but additional time may be required if the property differs from the information supplied.
Can you guarantee every stain or mark will be removed?+
No. Permanent staining, damage, discolouration, heavy mineral build-up and some mould or adhesive residue may not be fully removable.
Do you provide a bond return guarantee?+
We do not guarantee the return of a bond because the final decision is made by the property manager or owner and may include matters outside cleaning. We work to the agreed cleaning scope.
What should I do before the team arrives?+
Please provide clear access, remove valuables, secure pets, disclose hazards and ensure water and electricity are available. For vacate work, the property should be empty unless agreed otherwise.
Do you move furniture?+
Light items may be moved when safe and agreed. Heavy furniture, appliances and unsafe items are not moved.
Can I add extra tasks on the day?+
Please request changes before the appointment. Extra tasks depend on time, equipment and availability and may change the price.
What areas do you service?+
We service selected suburbs across the Perth metropolitan area. Enter your suburb in the quote form and we will confirm availability.
How do payments work?+
Payment terms and accepted methods are provided with your quote or invoice. The invoice reference should be included with bank transfers.
What if I need to cancel or re-schedule?+
Please contact us as early as possible. Applicable notice periods and fees will be set out in the final approved terms and your booking conditions.
Tell us about your space
and the result you need.
Send through the details and we will respond with the next steps, any questions and a clear quote or site visit recommendation.